Sales Engineer- Service Edition

Sales Engineer- Service Edition
Sales Engineer- Service Edition

30 October, 2015

Sales Engineer- Service Edition

Exp. 1 – 4 Years             Location: Mumbai

Job Description

Job description / Mission
To generate business of service products from the allotted territory in line with the potential of installed machines WITH an objective of achieving CTS growth targets WITHIN the CTS structure and guidelines.

Business Development
– Generate orders from customers for service products,
– Support dealers for spare parts sales,
– Follow-up with customers to acquire orders,
– Follow-up with dealers to meet monthly targets and help them achieve targeted level of business with end customers
IN ORDER TO achieve business level in line with installed machine population base.

Customer Relationship
– Collect customer feedback on service (direct & indirect)
– Analyze escalated customer-related problems and work with service to resolve them
– Analyze factors causing dissatisfaction among customers,
– Review measures and take corrective action in coordination with Regional Aftermarket Manager
– Seek support where required to enhance Customer Satisfaction
IN ORDER TO enhance customer satisfaction

– Receive data on collections and customer statement of accounts,
– Follow-up with customers on outstanding/ invoices on service products
– Ensure follow-up with dealers for collections
IN ORDER TO maintain cash flow in the company and minimize outstanding

Air audits and optimization
– Energy Audit – Track market opportunities,
– Educate customers on audit benefits,
– Study customer/sales-related queries on audit requirements,
– Use of Air scan
– Promotion of Air optimizing products
IN ORDER TO reduce energy consumption and generate revenue

Dealer Management
– Monitor dealer target achievements
– Analyze dealer strength,
– Examine dealer inventory,
– Review purchase order raised by dealers,
– Track spare parts sales on monthly-basis,
IN ORDER TO enhance dealer effectiveness and improve customer satisfaction

Compliance with Corporate Guidelines
– Follow in letter and spirit the Atlas Copco Vision, Mission and core values
– Comply with the Atlas Copco Business Code of Conduct
– Comply with the policies and procedures communicated from time to time
– Perform any other tasks given by supervisor from time to time
IN ORDER TO enrich the Corporate Culture

Experience Requirements
1 – 3 yrs of relevant experience

Knowledge / Educational requirements
Techno commercial acumen and understanding of Aftermarket business
Selling skills, Interpersonal skills, Negotiation skills, Technical skills, Commercial acumen, Team skills, Report writing skills, IT skills . Education : Degree Engineer with good sales acumen

Personality requirements
A self motivated & open personality combined with strong leadership & communication skills.
Capacity to build good relations with customers and team members.

Country and city description
India , Mumbai

Salary: Not Disclosed by Recruiter
Industry: Industrial Products / Heavy Machinery
Functional Area: Sales, Retail, Business Development
Role Category: Sales Executive/Officer
Role: Sales Executive/Officer

Sales EngineeringDealer ManagementBusiness DevelopmentRevenue GenerationSelling SkillsBusiness GenerationCustomer RelationshipTechno – commercialNegotiation SkillsCustomer SatisfactionSales & Marketing

Desired Profile

Education:UG -B.Tech/B.E. – Any Specialization
PG – Any Postgraduate – Any Specialization, Post Graduation Not Required
Doctorate – Any Doctorate – Any Specialization, Doctorate Not Required

Company Profile

Atlas Copco is an industrial group with world-leading positions in compressors, expanders and air treatment systems, construction and mining equipment, power tools and assembly systems. With innovative products and services, Atlas Copco delivers solutions for sustainable productivity. The company was founded in 1873, is based in Stockholm, Sweden, and has a global reach spanning more than 180 countries. Atlas Copco (India) Ltd. started operations in 1960, and has 22 offices across India, the registered office being at Pune. In 2014, Atlas Copco (India) Ltd. had above 2400 employees and in the period from 1st April 2013 to 31st March 2014, revenues of INR 2 658 cr (MEUR 332). Learn more at

Contact Details

Recruiter Name:Sapna Jangid
Contact Company:Atlas Copco (India) Ltd
Telephone:Not Mentioned

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Source by naukri