L2/l3 Network Specialist Opportunity with CSS Corp!

L2/l3 Network Specialist Opportunity with CSS Corp!
L2/l3 Network Specialist Opportunity with CSS Corp!

31 July, 2015

L2/l3 Network Specialist Opportunity with CSS Corp!
Job Description
Dear Candidate,

Greetings CSS Corp!!

CSS Corp is a global technology consulting and support company. It has more than 140 clients.We have over 5400 professionals and we deliver best in class technology consulting and support from 13 locations globally.

We are looking for Network Specialist –

Location : Chennai

Job description :

Network Specialist

JD for L2/L3 Network & Security (Switching, Routing and Firewalls)



Minimum 3 to 9 years of experience in Cisco or Juniper Products Network Routing, Switching and Firewalls.

Interfacing with International Customers to provide remote Technical support on implementation of technology using various networking,
Telecom products and applications to resolve product related issues through research and troubleshooting.

Engineers Primary Responsibilities and duties.
*Troubleshoot all Level 1/2 calls from the customers.
*Ensure consistent customer satisfaction.
*Handle Critical/Irate customer escalations, Handle escalations from L1 engineers.
*Document all communication with customers in the CRM.
*Notify/Discuss with TL/Manager on Tickets that require assistance.
*Timely handoff (escalation) of cases that require technical or political to L3 TAC.
*Plan and constantly work on upgrading tech and product expertise.
*Contribute to the knowledge base/ Tech Forum.
*Maintain Lab equipment and environment.

Knowledge, Skills and Abilities Required

The following are essential:

3-4 years relevant experience in configuration and troubleshooting high-end networks
The ideal candidate will be an Engineer, who is a self-starter, with excellent interpersonal, communication, documentation, problem solving and trouble-shooting skills.
Quality focus, result & goal orientation in a group situation and commitment to customer delight are a must.
Strong fundamentals and in-depth knowledge of Networking Concepts
Debugging hardware & software system level problems in a multi-vendor multi-protocol network environment
Willingness to work in international time zones

Primary Skill set
*Good understanding of OSI Model, TCP/IP protocol suite (IP, ARP, ICMP, TCP, UDP, SNMP, FTP, TFTP).
*Bridging and switching concepts, LAN technologies such as Ethernet, Gigaethernet
*Knowledge on VLANS, Tagging – IEEE 802.1q, 802.3ad, 802.1d, 802.1w.
*IP addressing and sub netting, Routing concepts, VLSM/CIDR.
*Knowledge on Firewalls and End Point Security Systems.
*Should have worked on devices/applications which are running SSL, IPSEC. (HTTPS, TLS, ESP,)
*Should have worked on Firewalls and understand different kinds of Firewalls ( Stateful, Stateless, Packet Filtering, App Filtering)
*Troubleshooting Site to Site, Client to Site VPN connection issues.
*Should understand PKI architecture and deployment.(Cryptography, Cipher Suites, Hashing Algorithms, Certificates)
*Should know concepts and working of IDS, IPSAAA ( RADIUS, TACACS, 802.1x)
*Working Knowledge on Load Balancing, Clustering, Config Management, Archiving, and SNMP will be an added advantage

Kindly fill the below details & send us your updated profile,

Total Experience:
Relevant Experience:
Current CTC:
Expected CTC:
Notice Period:

Interested candidates can share their updated profile to ranjani.ramadhas@csscorp.com to fix your interview.

Feel free to refer your friends.

Human Resources-Recruitment | CSS CORP |”100% Referenceable Customers”|
Desk : +91 44 39100500 Extn :7212051 |
www.csscorp.com |ranjani.ramadhas@csscorp.com

Salary: Best in the Industry Standards
Industry: IT-Software / Software Services
Functional Area: IT Software – Network Administration, Security
Role Category: Network Administrator
Role: Network Administrator
Keyskills: Routing, Switching, OSI, TCP / IP, Cisco Routers, Cisco Switches, firewall, troubleshoot, OSPF, BGP, Routing Protocols, switching protocols, rip, load balancer, F5, citrix, netscaler, peplink, LOAD BALANCERS

Desired Profile
Education:UG -Any Graduate – Any Specialization, Graduation Not Required
PG – Any Postgraduate – Any Specialization, Post Graduation Not Required
Doctorate – Any Doctorate – Any Specialization, Doctorate Not Required
Company Profile
CSS Corp is a leading technology company supporting enterprise and consumer products, managing IT infrastructure and deploying networks. We partner with many of the Fortune 1000 companies to help realize their strategic business outcomes and be future-ready. Our expertise and in-depth understanding of the enterprise & consumer product space, along with proven pedigree in Infrastructure Management, help customers increase revenues, optimize costs, enhance IT availability and business efficiency, to more than 100+ customers worldwide. Our R&D arm, CSS Corp Innovation Labs designs and develops products and IP, creates platforms and solutions to accelerate IT transformation and enable faster go to market for customers. Our three lines of business include Tech support, infra support & carrier and network support. Technology support is in our DNA With over 5,500 technology professionals across 13 locations globally, we have a rich heritage of 14+ years in managing large and complex support ecosystems. From home devices, whether its enterprise or consumer, datacenters, applications and desktops to services, we have built our reputation on delivering stellar customer experiences. Because we chart the right support strategy, deploy the right processes and technology to enable it, and then execute impeccably – every day and every interaction.
Contact Details
Recruiter Name:Satish Santhanam
Contact Company: CSS Corp Private Limited
Telephone: Not Mentioned
Website: http://www.csscorp.com

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