31 July, 2015
Greetings CSS Corp!!
CSS Corp is a global technology consulting and support company. It has more than 140 clients.We have over 5400 professionals and we deliver best in class technology consulting and support from 13 locations globally.
We are looking for Network Specialist –
Location : Chennai
Job description :
JD for L2/L3 Network & Security (Switching, Routing and Firewalls)
NOTE: EXP IN CISCO or JUNIPER ROUTER or SWITCHES or FIREWALL
Minimum 3 to 9 years of experience in Cisco or Juniper Products Network Routing, Switching and Firewalls.
Interfacing with International Customers to provide remote Technical support on implementation of technology using various networking,
Telecom products and applications to resolve product related issues through research and troubleshooting.
Engineers Primary Responsibilities and duties.
*Troubleshoot all Level 1/2 calls from the customers.
*Ensure consistent customer satisfaction.
*Handle Critical/Irate customer escalations, Handle escalations from L1 engineers.
*Document all communication with customers in the CRM.
*Notify/Discuss with TL/Manager on Tickets that require assistance.
*Timely handoff (escalation) of cases that require technical or political to L3 TAC.
*Plan and constantly work on upgrading tech and product expertise.
*Contribute to the knowledge base/ Tech Forum.
*Maintain Lab equipment and environment.
Knowledge, Skills and Abilities Required
The following are essential:
3-4 years relevant experience in configuration and troubleshooting high-end networks
The ideal candidate will be an Engineer, who is a self-starter, with excellent interpersonal, communication, documentation, problem solving and trouble-shooting skills.
Quality focus, result & goal orientation in a group situation and commitment to customer delight are a must.
Strong fundamentals and in-depth knowledge of Networking Concepts
Debugging hardware & software system level problems in a multi-vendor multi-protocol network environment
Willingness to work in international time zones
Primary Skill set
*Good understanding of OSI Model, TCP/IP protocol suite (IP, ARP, ICMP, TCP, UDP, SNMP, FTP, TFTP).
*Bridging and switching concepts, LAN technologies such as Ethernet, Gigaethernet
*Knowledge on VLANS, Tagging – IEEE 802.1q, 802.3ad, 802.1d, 802.1w.
*IP addressing and sub netting, Routing concepts, VLSM/CIDR.
*Knowledge on Firewalls and End Point Security Systems.
*Should have worked on devices/applications which are running SSL, IPSEC. (HTTPS, TLS, ESP,)
*Should have worked on Firewalls and understand different kinds of Firewalls ( Stateful, Stateless, Packet Filtering, App Filtering)
*Troubleshooting Site to Site, Client to Site VPN connection issues.
*Should understand PKI architecture and deployment.(Cryptography, Cipher Suites, Hashing Algorithms, Certificates)
*Should know concepts and working of IDS, IPSAAA ( RADIUS, TACACS, 802.1x)
*Working Knowledge on Load Balancing, Clustering, Config Management, Archiving, and SNMP will be an added advantage
Kindly fill the below details & send us your updated profile,
Interested candidates can share their updated profile to firstname.lastname@example.org to fix your interview.
Feel free to refer your friends.
Human Resources-Recruitment | CSS CORP |”100% Referenceable Customers”|
Desk : +91 44 39100500 Extn :7212051 |
Salary: Best in the Industry Standards
Industry: IT-Software / Software Services
Functional Area: IT Software – Network Administration, Security
Role Category: Network Administrator
Role: Network Administrator
Keyskills: Routing, Switching, OSI, TCP / IP, Cisco Routers, Cisco Switches, firewall, troubleshoot, OSPF, BGP, Routing Protocols, switching protocols, rip, load balancer, F5, citrix, netscaler, peplink, LOAD BALANCERS
PG – Any Postgraduate – Any Specialization, Post Graduation Not Required
Doctorate – Any Doctorate – Any Specialization, Doctorate Not Required