Senior Executive – Quality

Senior Executive – Quality
Senior Executive – Quality

30 June, 2015

BPO
Senior Executive – Quality

Exp. 3 – 7 Years         Location: Chennai

Job Description
SourceHOV is looking to hire experiences Quality Executives for its facility in Chennai. Desired prereqisites are:

Exposure in QC Tools & Six Sigma Concepts preferably with GB Certification.

Ability to map processes, engage frontline process owners in identifying NVA.

Passion for mistake-proofing & driving process improvements.
Drive improvements using BPO Automation Technologies (such as Workflow, OCR, Other tools )

Strong communication required

Capable of identifying key issues and priorities and focusing on these to deliver required results with minimal direction and supervision.

Demonstrate a level of flexibility in resolving problems/issues that at least to in-depth command of all techniques, processes, tools and standards, within the relevant field of specialization.

Ability to identify problems and significantly improve, change or adapt existing methods and techniques.

Salary: Not Disclosed by Recruiter
Industry: BPO / Call Centre / ITES
Functional Area: ITES, BPO, KPO, LPO, Customer Service, Operations
Role Category: Team Leader-Quality Assurance/Quality Control
Role: Team Leader-Quality Assurance/Quality Control
Keyskills: Quality, Quality Analysis, Quality Assurance, six sigma

Desired Profile
Education:UG -Any Graduate – Any Specialization
PG – Post Graduation Not Required
Doctorate – Doctorate Not Required

Company Profile
SourceHOV is one of the largest end-to-end BPS companies, providing healthcare, finance and accounting, e-content management, document lifecycle, presentment, HR Assist and strategic consulting services across key verticals such as BFSI, Healthcare, Government, Publishing, Retail, Commercial and Industrial Manufacturing industries. Our mission is to deliver significant & identifiable value and improve return-on investment for our clients. We accomplish this primarily by delivering end to end business solutions seamlessly linking our hosted services platforms with our client’s platforms. We leverage our global presence, extensive footprint in the US, India, China, Mexico and Canada by combining our deep domain expertise enabled with best-of-breed technology. Our clients benefit immensely through our domain experts providing continuous improvements and right shore delivery. SourceHOV Right Shore delivery centers, strategically located in India, US, Canada, China, Mexico and Philippines with over 8,500 associates among 46 delivery centers, service over 50% of the FORTUNE 100® and some of the largest companies in the industries served

Contact Details
Recruiter Name:Arvind Arthur
Contact Company:SourceHOV (A Lason India Company)
Telephone:91-44-42203278
Email :arvind.selvam@hovservices.com
Address :106-109 ,Anna Salai, Guindy ,No 59,Taylors Road,Kilpauk,Chennai,Tamilnadu,India
Reference Id:QAEX-01

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Source by naukri

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